Privacy Policy for Craving Solutions
At Craving Solutions, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our vending services.
1. Information We Collect
When you interact with our website or services, we may collect:
- Contact Information: Name, email address, phone number, and business information if you submit an inquiry or request service.
- Website Usage Data: IP address, browser type, and activity on our website, collected via cookies and analytics tools.
- Optional Information: If you leave a comment or upload images, your comment, image metadata, and IP address may be stored for spam detection and website functionality.
We do not collect sensitive payment information through our website. Payments for vending services are processed securely through trusted providers.
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide customer support
- Schedule and manage vending machine services
- Improve our website functionality and user experience
- Send important service updates or promotional offers (if opted in)
We never sell or rent your personal information to third parties.
3. Cookies & Tracking
Our website uses cookies to improve your browsing experience. Cookies help us:
- Remember your preferences
- Track website performance and traffic
- Detect and prevent spam or abuse
You can disable cookies in your browser settings, but some site features may not work as intended.
4. Embedded Content & Third-Party Links
Some pages may include embedded content (like videos or maps). Embedded content from other websites behaves as if you visited the external website directly. These sites may:
- Collect data about you
- Use cookies or tracking tools
We encourage you to review their privacy policies.
5. Data Sharing
We may share limited data with:
- Service Providers: For website hosting, analytics, or spam detection
- Legal Authorities: Only if required to comply with legal obligations or protect our business
6. Data Retention
We retain personal data only as long as necessary to:
- Respond to inquiries
- Maintain accurate service records
- Comply with legal requirements
If you leave a comment, it and its metadata may be retained indefinitely.
7. Your Privacy Rights
You have the right to:
- Request a copy of the data we hold about you
- Request that we correct or delete your data (except data we are legally required to retain)
- Opt out of marketing communications at any time
To exercise these rights, please contact us at:
cravingsolutionsllc@gmail.com
(347) 558-3086
8. Data Security
We use reasonable security measures to protect your personal information. However, no online platform is 100% secure, and we cannot guarantee absolute protection.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Craving Solutions
New York, NY & Long Island cravingsolutionsllc@gmail.com (347) 558-3086